Shipping Policy
Shipping Origin and Handling Time
- Shipping Origin: All orders are shipped from our manufacture located in Guangzhou, China.
- Handling Time: We process orders within 1-2 business days from the time of purchase. This is the time required to prepare your order and hand it over to the logistics provider.
Standard Shipping Cost
- Shipping fee: For orders less than $100, the shipping fee is $4.99. For orders over $100, we will provide you with free shipping.
Transport range
- Worldwide Shipping.
Delivery Times
We strive to deliver your orders as quickly as possible. Estimated delivery times are as follows:
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
- United States: 7-15 business days
Please note that delivery times may vary based on your location and any unforeseen circumstances.
Logistics Providers
We partner with reliable logistics providers to ensure timely and secure delivery of your orders. Our partners include:
- FedEx, DHL, EMS, USPS, etc.
Taxes and Duties
- Buyer Responsibility: Any applicable taxes, duties, or customs fees are the responsibility of the buyer. These charges are not included in the shipping cost.
Shipping Delays
In the event of any unforeseen delays, such as adverse weather conditions or other force majeure events, we will promptly notify you via email. We are committed to ensuring that your order reaches you as quickly as possible.
Contact Information
For any after-sales inquiries or further assistance, please reach out to us at:
- Email: [email protected]
We are dedicated to providing excellent customer service and ensuring that you have a smooth shopping experience with Romres.
Additional Information
- Order Tracking: Once your order has been shipped, you will receive an email with the tracking number and a link to track your shipment.
- Packaging: We use secure and sustainable packaging materials to protect your items during transit.
- Returns and Exchanges: For information about returns and exchanges, please refer to our Return Policy on our website.
Thank you for shopping with Romres! We look forward to serving you.